FAQ

Price is per person.

We work only on reservation. We do not have a storefront, so guide only shows up at your booked time at designated meeting spot.
 

Yes, you can. Your satisfaction is matter. Just let us know beforehand, so that guide does not waste his time.

Pedicab can carry up to 3 adults. New York City law is not allow more than 3 passengers in pedicab. If you need two or more pedicabs, we make sure that they stay close together (often side by side) during the entire tour, so that your group stays together.

Guide gratuities are not included in the tour price, so if you enjoy your tour, tips are very much appreciated, though certainly not required or expected

You can find it in your confirmation. 

We end our tour at 59th Street & 7th Avenue. 

We tend to avoid drop customers off at other locations rather than our regular drop off spot (59th Street & 7th Avenue) because it will interrupt our schedule for the next tour. 

However, you can let us know beforehand where you would like to end and we can accommodate this for extra charge (prices per pedicab for drop off):

The Metropolitan Museum of Art – $35

The Museum of Natural History – $30

Times Square – $25

Rockefeller Center – $20

You can pay in cash for pick up or drop off.

Please Note: if you opt in for pick up from one of the museums then we need to make some adjustments in a tour and some parts of the tour will be skipped. So better just take Uber to our meeting spot and enjoy full experience.

Just let us know if you are going to be late for the tour and we will inform the tour guide to wait for you.

It is recommended that you book at the beginning of your vacation. In case of rain you can reschedule to next day.

No, you do not need it. Once you purchase tickets, you’ll receive a confirmation. You might keep it in your email but you do not need to present it to your guide.

Totally, we go straight ahead. Some extra charges may apply. It depends on the itinerary.

As our activity takes place outside, please “dress in layers”. And take it seriously! 

We are a multinational team that speaks other languages such as Spanish, Italian, French, Russian, and German. Please email us before purchasing tickets if you’d like a tour conducted in a language other than English: vitalipri@yahoo.com

Sure, we have a paparazzi photographer experience.

It is not a weight limit, just to seat comfortable in pedicab. We recommend max 550 lbs.  

Yes, we do tour for one person. Please select two kids tickets  

We conduct only 1 hour tours because of chilly weather  

Yes, we can. Just sent us email with your desired time

Yes, we do rides from point A to point B. Price starts $50 and up depends on route

It is illegal to drink alcohol in public in NYC.

In the summer time it is better in the morning because it can get sultry in the afternoon. In the winter time it is better around noon because it is the warmest time of the day.

No pick up.

We do not do tours in the rain (even when it small chance of rain) because you are wet and a guide is wet. That is not pleasant for anyone. So we will contact you to reschedule it to another day or issue a refund.

We know, customers from UK you do not mind a rain 🙂 but it is better to reschedule it.

Once you book the tour you will receive confirmation with meeting spot details.

We provide discount for group larger than 10 people. Please email: vitalipri@yahoo.com and mention that your group is larger than 10 people.

There are free parking on Sundays, so it is relevantly easy to find street parking, but sometimes it might takes up to half hour to find that spot. And tripple check those 3-tiered parking signs. Other days it is only parking in garage, but there are plenty of them near by. Average price $18 per hour or $50 daily.

No, he does not.

No.

Then there is no availability on that day. No need to call to check it.